Estadia provides sales development strategies to suit any size of business. From sales planning to mentoring, consultant sales director services to sales and telesales training, Estadia can help your business to grow its sales, turnover and profit.

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Sales Training - Generic and Bespoke

Our sales training solutions target the heart of the sales process and the practical application of learning. Whether you attend one of our open courses or you engage Estadia to create courses centred on your business, you can be assured that a key part of the training will be in applying that new knowledge to your day to day activities.

Retail Sales Skills

The Retail Sales Skills course is designed to develop good customer service into excellent sales skills using the upsell as a key measurement of development. It concentrates on developing the profitability of each customer in a consultative way through remarkable customer service.

Trades Sales Skills

This basic sales skills day targets the quotation/ estimation process around which many trades centre their sales activity. It concentrates on increasing the conversion percentage of quotation to sale, maximising on the opportunity in hand. By increasing this ratio, marketing spend can be maintained rather than increased but turnover and profit will increase.

Telesales Training

Probably the most difficult discipline in the sales portfolio, this course aims to develop the key skills needed to promote your products using the telephone. Whether your aim is to make appointments with prospective customers or to sell products over the phone, this course will guide you through the pitfalls and provide clear direction for success.

Sales Management Training

This two day programme is for MDs, CEOs, Sales Directors, Sales Managers and anyone else involved in managing the sales process. Starting with a full business analysis, moving through statistical control and sales strategies on into the sales process, this is a comprehensive look at sales management and its beneficial effects on business.

Sales Mentoring

Sales Mentoring from Estadia is the easiest way to access great quality sales advice and practices, without the cost of permanent contracts or physical visits. However big or small your business, you can take advantage of this invaluable service in whichever way suits your situation.

Full Sales Strategies

Consultant Sales Director Service

Sales Consultancy

Estadia provides comprehensive sales consultancy advice for any business with a sales function. From analysis and recommendtion through to devlopment, implementation and measurement, Estadia can provide your business with the platform to succeed.

Estadia offers a free intial consultation to assess the work required and to demonstrate the process through which solutions are sought and initiated.

Training Needs Analysis

Training Needs Analysis is a globally accepted method of assessing the training needs of you and your staff and should always be the first step in any development programme. Profit Training provides the template and the expertise to fully complete a training needs analysis for any subject or strategy.

Our highly experienced staff will spend time with the decision makers within the business understanding the reasons for the TNA and the structure in which to work. Then the Skills, Attitude and Knowledge of all relevant staff is assessed along with the environment in which they are expected to perform and the goals that the business wishes to attain.

A full report is collated and presented with recommendations for training enhancements, system developments and suggested solutions. If the required training does not fall within Estadia's expertise, then other providers can be recommended.

A one off fee for the completion of the TNA is charged, variable by the time needed to complete, however, this is usually refunded in the event of Esatdia being engaged to deliver any training or further consultancy.

Mystery Shop Services

Knowing how your staff interact with your customers and potential customers is essential to ensuring best practice is always observed and the customer receives the level of service you strive for. Mystery shopping gives you the opportunity to understand the experience your customer goes through when in touch with your company.

Estadia provides telephone and physical mystery shop services, tailor made to your business and its needs. These are carried out by members of the public who are guided on the types of questions to ask. Each 'shop' is recorded and feedback given in a format determined by your requirements and is a great tool for coaching and mentoring your staff to a better performance, thus lifting your turnover and profits.

Sales Apprenticeships

Sales NVQs

More Cars, More Finance, More Profitably, More Often.

F&I General Management Consultancy

Many of the smaller vehicle retailer groups could benefit greatly from the focus and drive that a F&I General Manager woud bring to the operation. However, the salary involved in sourcing the right individual can often be prohibitive. Estadia provides outsourced F&I General Management at a fraction of the cost and their remuneration is often based on increased profitability which makes the project self funding.

Estadia will provide the initial needs analysis, project brief and recommendations, full training, sales processes, documentation and the management of the project.

Vehicle Sales and F&I Training

Estadia provides comprehensive and professional training to Sales Executives and Sales Managers from all parts of the retail motor industry. Estadia acts as a resource for information, knowledge, skill and development for sales people and their employers. With over 30 years of motor and motor finance experience, Estadia is the perfect partner for your sales development programme.

Typically, vehicle and finance sales training is sourced via the manufacturer in order to achieve standards and bonuses. However, this training can be highly product based, infrequent and difficult to access. If you run a used car based business, access to any training is difficult and expensive. Estadia delivers real world, motor industry skills aimed at refreshing, remotivating and reinvigorating your sales staff. Whether your team is experienced or not, this short burst of high quality training will really make a difference to your results.

Two highly effective training days have been designed to cater for all levels of sales people, at any level of experience. These skills workshops will help people new into the industry to understand the sales processes and implement them with confidence. Experienced staff members will also benefit from the opportunity to refocus, remotivate and perhaps learn a new trick or two. Estadia runs training days throughout the year in local venues so, not only can you get your staff trained promptly, you also do not have to spend time and money getting them to the venue and paying their hotel bills as well! The courses are dynamic, energetic and practical workshops based on the core skills of selling cars, commercial vehicles and funding packages from meet and greet through quality qualification processes, effective presentation and negotiation. It has been designed to compliment any current manufacturer training and serves as an effective and low cost refresher for existing staff. The course is highly practical, concentrating on practising the skills learned in order to develop lasting confidence.